Yes, Quantities are limited and are sold on a first come, first sever basis. Please join our mailing list below for updates on products and Coupon Codes in the future!! The link to join the mailing list is here: Mailing List
Yes, Please contact us with ALL of the codes that you would like to combine and we will combine them for you within 24 hours of your inquiry. That way you will not have to pay shipping on multiple orders that are all going to the same customer and or the same address.
Once you have added your desired products to the shopping cart, go to the "View Cart" page and then Click the Coupon Code button. Please enter code into the field and press submit. We also have a shipping calculator that will calculate shipping for you based on your products and location. Please add the desired products into the shopping cart and then you can estimate the shipping charges prior to purchase.
The Coupon Code should be 8 characters, consist of all letters and be in ALL CAPS.
Common Reasons for Error messages:
1) Code is case sensitive (customer sometimes type it in rather than copy and paste it)
2) Code cannot have any leading or trailing spaces (try copying and pasting it in the code field)
3) Code was purchased from Groupon for a competitors site. (please check that it is for Chineseskylanterns.com)
4) Cart will not accept multiple codes. (if you are tying to use multiple codes you need to contact us so we can combine them for you)
5) Using a mobile device. Please try using a PC / MAC / or Tablet!
Please send us the Coupon Code and we will check to make sure it is valid and in good standing if you are still having issues.
Unfortunately at this time, the Hanging Lanterns do not come with lights. At this time we only sell the Lanterns by themselves. We are looking into suppliers of these types of lights, but do not expect to carry them on the website until late June or Early July. Customers in the past have used regular light bulbs, as well as Christmas light strands to light up their hanging lanterns. Christmas light strands that one would use on the outside or their house with the large bulbs seems to get the best feedback from our customers.
The Candle Bags do not come with Tea Candles but they are available on the site in the accessories category for sale. Please make sure that you add them to your cart prior to checking out so you don't' have to go out and purchase them after the fact. If they are not visible on the site for sale then we are most likely out of them for the time being.
Yes, if you wish to return your lanterns, we will refund your order. However, you, the purchaser is responsible for both the return shipping, and the initial shipping expenses to your designated address. Please fill out our Returns form below:
The link to our Returns Form: Returns Form
The Lanterns are all hand made. They are composed of rice paper, a fuel cell, a bamboo ring (wire free) and a non-flammable string to support the fuel cell. The Rice paper and the string are flame retardant for safety!
Only launch in dry, calm, windless conditions.
Only launch in open spaces, far away from airports, buildings, and overhead objects.
Launch away from dry crops, woodlands, and plants.
Please have a fire extinguisher and water close by for safety purposes.
Please do not use any damaged Lanterns. This includes lanterns with holes, tears, and or rips
Remove the Sky Lantern from the plastic sleeve and carefully unfold it.
Fill the Sky Lantern with air by gently swaying it in the air back and forth.
Hold the Lantern from the top, in a fully extended upright position, at an arms length away.
Have a helper light the fuel cell, which is pre-attached, until it has been fully lit.
Please hold the lantern upright for 30-90 seconds while the hot air inflates the lantern.
When you feel the lantern starting to rise, please guide the lantern while you release it.
Make a wish and enjoy!
The majority of manufacture’s use asbestos based chemicals to hold the fuel cell in place because it is cheaper to manufacture. Also, the majority of manufactures use metal wires to construct their lanterns. Our lanterns use no asbestos products; only use bamboo for structural support, and a non-wax fuel cell, which make our lanterns 100% Biodegradable.
Yes, the fuel cell is attached and ready to launch right out of the package. The fuel cell for the small lanterns is composed of brown paper and paraffin, the giant lantern fuel cell is composed of Rib paper and paraffin. This burns up completely and self extinguishes before the lantern falls back to earth.
Paraffin is a flammable, whitish, translucent, solid consisting of a mixture of saturated hydrocarbons, obtained by distillation from petroleum or shale and used in candles, cosmetics, polishes, and sealing and waterproofing compounds
Check out this page for more info: (More Info)
They typically reach about 3,000 feet high and can reach heights of 5,000 feet in cold environments. This depends entirely on the wind. On VERY calm days you can light them and the lanterns will come back down within 50 feet of where you are standing. But if there are winds then the lantern will travel at the same velocity and direction as the wind for the duration that it is airborne.
You will receive an email with tracking information within 72 hours of your order. Please note that the tracking emails will not generate until the appropriate shipping label has been scanned by the carrier.
The only way this can happen is if you give us the wrong shipping address. We print off our shipping labels exactly as you enter them into the fields. If your package has not arrived after the appropriate estimated time, please check the tracking number or fill out our contact form to find out where your package might be? If you give us the wrong shipping address we will do our best to have your package re-routed to the proper address.
Yes, you have 2 options for this. We can ship them to your Home (within the US) and you can then ship them to your destination of choice (we recommend this way to all of our customers). The other option that you have would be for us ship them to your destination for you (at cost) but we would not be responsible for any lost or stolen packages shipped outside of the United states. (We do not recommend this due to a high risk of packages getting lost and or stolen)
Yes, You can take them with you on airplanes. There is NO harmful material and most people claim them as Wedding Decorations. You may want to check them like you would a bag, but you can carry them on an airplane as well if you like.